Career by the Numbers

I track my work carefully. These are the numbers that tell the story of the last few years, pulled from actual logged data rather than rounded estimates.

Smarter Technologies: Director of Sales Engineering (Sep 2025 - Present)

At Smarter Technologies, I run the pre-sales and solutions function for a PE-backed healthcare RCM automation company. The team is two people. The scope is not.

• $31.8M in active pipeline under personal ownership
• 61 enterprise healthcare deals managed end-to-end
• 62% of total company pipeline covered by a 2-person team
• $1.95M closed-won revenue in 7 months
• 271 hours of prospect-facing meeting time across 483 logged sessions, 138 of which were direct prospect conversations across 48+ accounts
• 12+ EHR platforms evaluated for integration compatibility
• 8 RCM product lines scoped across prior auth, eligibility, denial management, coding, and payment posting
• 8+ healthcare verticals covered: health systems, physician groups, physical therapy, behavioral health, home health, revenue cycle outsourcers, and more
• 81.1/100 average engagement score and 77.9/100 pitch quality across 85 AI-scored meetings (measured by a 5-agent parallel analysis pipeline I built)

The SE platform I built to make this scale possible: 22 skills, 5 parallel agents, 57 scripts, with API integrations across Notion, Fireflies, Google Drive, GitHub, and JIRA. The platform handles meeting analysis, deal tracking, pricing model generation, demo creation, and competitive research.

Thoughtful AI: Solutions Architect, Customer Engineer, Lead TPM (2023-2025)

At Thoughtful AI, I held three titles across two years. I started as a Solutions Architect, moved to Customer Engineer owning a book of 10+ live accounts, and was promoted to Lead TPM within 3 months of taking on the formal TPM role.

• 63% of net new ARR delivered during a year when Thoughtful grew 3x year-over-year (2024)
• Promoted to Lead TPM within 3 months based on delivery output and product judgment
• 943 commits and 500+ pull requests in 7 months of platform engineering work
• 95% accuracy on the hybrid-RAG eligibility engine within 2 days of production deployment
• On-site discovery workshops at Jefferson Health (65,000-employee regional health system) and Presbyterian Health in New Mexico
• 12+ EHR and practice management platforms evaluated: Epic, eClinicalWorks, Dentrix, Eaglesoft, OpenDental, and others
• Scoped and documented automation potential for multi-portal eligibility verification across 20+ payer portals

The delivery methodology I developed at Thoughtful: 8-20 hour SOP capture sessions, pseudo-code decision-tree specs that engineers build directly from, customer-signed definition of done before any code is written, and a test plan I execute myself before production handoff.

Education and Credentials

• BS Electrical and Computer Engineering, Bucknell University (2016)
• AI/ML Professional Certificate, California Institute of Technology (CalTech)

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What the Numbers Mean

The combination that matters most is not any single metric. It is all three at once: production-grade software (943 commits), large commercial pipeline ($31.8M), and deep customer time (271 hours of meetings). Most people live in one of those worlds.

The 63% of ARR at Thoughtful is the number I am most proud of. It was not a quota number or a pipeline estimate. It was the fraction of actual closed revenue that ran through implementations I owned end-to-end, during a year when the company tripled. That stat captures what the forward-deployed model actually means: you are accountable for the outcome, not just the handoff.

The engagement score deserves context. I built a 5-agent system that analyzed every recorded meeting I had: it scored pitch quality, technical depth, objection handling, and stakeholder management in parallel, using a custom rubric. The 81.1/100 is not a self-assessment. It is a measured average across 85 scored sessions with a consistent evaluation framework. I built it because I wanted to know where I was actually losing deals, not just where I felt like I was losing them.